PRIVACY POLICY

INTRODUCTION

Your privacy is important to us, so through this document we explain what data we collect from users, how we use it and for what purpose, among other details.

For your information, we will never ask for more information than we actually need for the requested services; we will never share it with third parties, except by legal obligation or with your prior authorization; and we will never use your data for any purpose not previously indicated.

As a User, you should read this Privacy Policy carefully and regularly, especially when entering your personal data, since it may be modified. The provider has the right to make changes to the information on the website in order to comply with legislation or update this Policy. The provider is not obliged to notify Users in advance of the changes made; publication on the website is sufficient.

DATA CONTROLLER:

  • Identity: ZeroNet IT, SL (also the provider)
  • Tax ID: B75489310
  • Postal address: Calle de la Travesía S/N, Poblados Marítimos, Edificio The Terminal Hub, Planta 2, 46024, Valencia (España)
  • Phone: +34 961 163 025
  • Email: info@zeronetit.com

ZeroNet IT, SL, as the party responsible for the website, in accordance with Regulation (EU) 2016/679 of April 27, 2016 (GDPR), regarding the protection of individuals with regard to the processing of personal data and the free movement of such data, and other current regulations on personal data protection, as well as Law 34/2002 of July 11, on Information Society Services and Electronic Commerce (LSSICE), informs you that it has implemented the necessary technical and organizational security measures to guarantee and protect the confidentiality, integrity and availability of the data entered.

METHODS OF DATA COLLECTION, WHAT DATA WE COLLECT, AND ITS PURPOSE:

The data we collect, how we obtain it, and the purpose of the processing is as follows:

  • Contact form and/or information request;
    • Required data: first name, last name, email, phone number;
    • Purpose: to respond to inquiries and/or provide information requested by the User;
    • Legal basis: User consent.
  • Demo reservation form;
    • Required data: first name, last name, email;
    • Purpose: to schedule a meeting to address your request;
    • Legal basis: consent of the data subject.
  • To carry out the contractual relationship and administrative, tax, and accounting procedures required by current legislation.
    • Required data: name and surname, phone, address, ID, email, signature;
    • Purpose: to manage internal business, tax and administrative processes;
    • Legal basis: data subject's consent and contractual relationship.

You can revoke your consent at any time by sending an email with the subject “Unsubscribe” to the address mentioned above.

In accordance with the LSSICE, ZeroNet IT, SL does not engage in SPAM practices, so it does not send commercial emails that have not been previously requested or authorized by the User. Consequently, in all communications you receive from the provider, the User has the option to revoke their express consent to receive our communications.

We will not process your personal data for any other purpose than those described, except by legal obligation or court order.

Your personal data will not be processed for automated decision-making.

Failure to provide the requested personal data or not accepting this privacy policy will result in the impossibility of achieving the purposes mentioned above.

In cases where there is a prior contractual relationship between the parties, the legal basis for administrative, tax, and accounting obligations required by current legislation will be the pre-existing business relationship between the parties.

DATA RETENTION PERIOD:

Your data will be retained for as long as necessary for the purpose for which it was collected, due to legal obligation or court order, and as long as you do not withdraw your consent or exercise your right to erasure, objection, or restriction of processing. However, your data will be retained during the legal periods established by applicable regulations.

RECIPIENTS OF DATA TRANSFERS OR DISCLOSURES:

The information you provide through this website will be hosted on the servers of ZeroNet IT, SL, contracted through the company providing the website hosting service. The processing of the entity's data is regulated through a data processing agreement between the provider and this company.

ZeroNet IT, SL does not make any data transfers or communications either within or outside the EU. The provider will only provide information to law enforcement agencies under a court order or legal obligation, without prejudice to the possibility of blocking or canceling your account if there are indications of criminal activity by the user. The information provided will only be that which the provider has at the time.

Google Analytics: used for analysis and metrics of user interaction with the website via cookies. The information generated and collected by these cookies (including the IP address) will be transmitted and stored directly by Google, Inc., located at 1600 Amphitheatre Parkway, Mountain View (California), CA 94043, USA (“Google”), on its servers in the United States. Google, Inc. is part of the EU–US Data Privacy Framework approved by the European Commission.

RIGHTS OF DATA SUBJECTS:

As a User/Data Subject, you may exercise the following rights before ZeroNet IT, SL by sending a written request to the postal address indicated above or by email to legal@zeronetit.com with the subject: "DATA PROTECTION: RIGHTS OF DATA SUBJECTS."

Rights:

  • Right of access: allows the data subject to know and obtain information about their personal data undergoing processing.
  • Right to rectification: allows for correcting errors and modifying inaccurate or incomplete data.
  • Right to erasure: allows for the deletion of data that proves to be inappropriate or excessive.
  • Right to object: the data subject may object to the processing of their personal data or request that it be stopped.
  • Right to restriction of processing: involves marking stored personal data to limit its future processing for the purpose of defense or claim.
  • Right to data portability: allows the data subject to receive their data and transmit it to another controller without hindrance.
  • Right not to be subject to automated individual decisions (including profiling): the right not to be subject to a decision based solely on automated processing that produces legal effects or significantly affects them.

As a User, you have the right to withdraw your consent at any time. The withdrawal of consent does not affect the lawfulness of the processing carried out before the withdrawal.

You also have the right to file a complaint with the supervisory authority if you believe your data protection rights have been violated (aepd.es).

ADDITIONAL INFORMATION

SECURITY MEASURES:

The data you provide will be treated confidentially. The provider has adopted all technical and organizational measures and levels of protection required to ensure data security and prevent its alteration, loss, theft, unauthorized processing or access, in accordance with the state of technology and the nature of the stored data. Likewise, it guarantees that processing and recording in files, programs, systems or equipment, premises, and centers meet the integrity and security requirements established by current legislation.

LANGUAGE:

The applicable language of this privacy policy is Spanish. Therefore, in the event of any discrepancy between versions provided in other languages, the Spanish version shall prevail.

SOCIAL MEDIA:

Please be advised that ZeroNet IT, SL may have a presence on social media. The processing of data belonging to individuals who follow on social networks (and/or carry out any connection or link action via social networks) of the official pages of ZeroNet IT, SL will be governed by this section, as well as by the terms of use, privacy policies, and access regulations of the respective social network, previously accepted by the user.

ZeroNet IT, SL will process your data for the purposes of properly managing its presence on the social network, informing about provider activities, products or services, as well as for any other purpose permitted by Social Network regulations.

The following content is prohibited:

  • Content that is presumably illegal under national, community, or international regulations, or that engages in allegedly illegal activities or contravenes principles of good faith.
  • Content that infringes upon the fundamental rights of individuals, is discourteous online, harasses or could negatively influence other users or third parties, and in general, any content that ZeroNet IT, SL deems inappropriate.
  • Content that, in general, violates principles of legality, honesty, responsibility, respect for human dignity, protection of minors, public order, privacy, consumer rights, and intellectual and industrial property rights.

Likewise, ZeroNet IT, SL reserves the right to remove content from the website or corporate social network without prior notice if it is deemed inappropriate.

In any case, if you send personal information through the social network, ZeroNet IT, SL is exempt from liability regarding the security measures applicable to the platform. The User should consult the specific conditions of the social network if they wish to know them.

CHANGES TO THIS PRIVACY POLICY

ZeroNet IT, SL reserves the right to modify this policy to adapt it to new legislation or case law.

REVOCABILITY

The consent given, both for the processing and the transfer of the data subjects' data, may be revoked at any time by notifying ZeroNet IT, SL as established in this Policy for the exercise of rights. This revocation shall not be retroactive under any circumstances.

GOVERNING LAW

In general, the relations between ZeroNet IT, SL and users of its online services, present on this website, are subject to Spanish legislation, to which the parties expressly submit. The Courts and Tribunals of Valencia shall have jurisdiction to resolve all conflicts arising from or related to its use.